← Back to Home

Privacy Policy

Effective Date: January 28, 2026

1. Introduction

FB Sales Tracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application at fbsalestracker.com (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Data

We collect personally identifiable information that you voluntarily provide when you register with the Service, including your name and email address. You are under no obligation to provide us with personal information, however your refusal to do so may prevent you from using certain features of the Service.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected and processed by our payment processor, Stripe. We do not store your full credit card information on our servers. We may receive limited information from Stripe, such as the last four digits of your card, card type, and billing address, for the purpose of confirming payments and managing your subscription.

Application Data

We store the sales data you enter and the images you upload (screenshots) for the purpose of providing the Service: extracting data via AI and visualizing your profits. This data is linked to your account and is private to you.

Automatically Collected Data

When you access the Service, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed. This data is used for analytics and improving the Service.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. The types of cookies we use include:

  • Essential Cookies: Required for the Service to function, including authentication and session management.
  • Analytics Cookies: Help us understand how visitors interact with our Service so we can improve it.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Use of Your Information

We use the information we collect to:

  • Create and manage your account.
  • Process payments and refunds via Stripe.
  • Deliver the Service, including AI-powered screenshot extraction and your dashboard.
  • Email you regarding your account, subscription, or important updates.
  • Fulfill and manage subscriptions.
  • Monitor and analyze usage and trends to improve the Service.
  • Detect, prevent, and address technical issues and fraud.
  • Respond to your support requests and inquiries.

5. Disclosure of Your Information

We may share information we have collected about you in the following situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We share your information with third parties that perform services on our behalf, including:
    • Stripe: Payment processing
    • Supabase: Database hosting and authentication
    • Vercel: Application hosting
    • OpenAI: AI-powered screenshot data extraction
    • Sentry: Error monitoring and diagnostics

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information and application data for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your personal data and sales records within 30 days, except where we are required to retain certain information for legal or compliance purposes. Payment records may be retained as required by applicable tax and financial regulations.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. Data is transmitted over HTTPS and stored in secured databases. While we have taken reasonable steps to secure your information, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

8. Your Privacy Rights

For All Users

You may at any time review or change the information in your account or terminate your account by logging into your account settings or by contacting us at ian@fbsalestracker.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases within 30 days.

For Canadian Residents (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act, you have the right to access, correct, and request deletion of your personal information. To exercise these rights, contact us at ian@fbsalestracker.com.

For European Residents (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights under the General Data Protection Regulation, including the right to access, correct, update, or request deletion of your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, please contact us at ian@fbsalestracker.com.

For California Residents (CCPA)

California residents have the right to request disclosure of information we collect, the categories of sources from which information is collected, the purpose for collecting information, and the categories of third parties with whom we share information. We do not sell personal information. To exercise your rights, contact us at ian@fbsalestracker.com.

9. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page and, where appropriate, sending you an email notification. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acknowledgment and acceptance of the updated policy.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

FB Sales Tracker

Email: ian@fbsalestracker.com

Vancouver, BC, Canada