Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”) and FB Sales Tracker (“we,” “us,” or “our”), concerning your access to and use of the fbsalestracker.com website and application (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Intellectual Property Rights

Unless otherwise indicated, the Service and all source code, databases, functionality, software, website designs, text, photographs, and graphics (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and Marks are provided “as is” for your personal, non-commercial use only.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party and to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. User Representations

By using the Service, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update it as necessary.
• You have the legal capacity and agree to comply with these Terms.
• You are not a minor in the jurisdiction in which you reside.
• You will not access the Service through automated or non-human means, whether through a bot, script, or otherwise.
• You will not use the Service for any illegal or unauthorized purpose.
• Your use of the Service will not violate any applicable law or regulation.

5. Fees and Payment

We offer the following subscription plans:

• Free Tier (Hobbyist): Manual sale entry, basic dashboard, and CSV import/export at no cost.
• Pro Tier: $9.99 per month. Includes all features plus AI-powered screenshot scanning and ad spend tracking.
• Trial Period: New Pro subscribers receive a 14-day free trial. After the trial, your payment method will be charged unless you cancel before the trial ends.

Payments are processed securely through Stripe. Your subscription will automatically renew, and we will charge your payment method for the applicable fees until you cancel. All fees are in USD and are non-refundable, except as required by law.

6. Cancellation and Refunds

You can cancel your subscription at any time by logging into your account settings or by contacting us at ian@fbsalestracker.com. Your cancellation will take effect at the end of the current paid term. You will continue to have access to Pro features until your current billing period ends.

We generally do not offer refunds for partial billing periods. If you believe you are entitled to a refund due to a technical issue or billing error, please contact us and we will review your case.

7. Your Data and Content

You retain all ownership rights to the data and content you upload to the Service, including sales records, screenshots, and any other information you provide. By using the Service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the Service to you.

We do not claim ownership of your data. You may export or delete your data at any time through your account settings.

8. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make it available. You agree not to:

• Use the Service for any illegal purpose or in violation of any laws.
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems.
• Upload viruses, malware, or other harmful code.
• Scrape, data-mine, or use automated tools to access the Service without our written permission.
• Interfere with or disrupt the integrity or performance of the Service.
• Resell, redistribute, or sublicense the Service without our written consent.
• Reverse-engineer or attempt to extract the source code of the Service.

9. Third-Party Services

The Service integrates with third-party services including Stripe (payments), OpenAI (AI features), Supabase (infrastructure), and Vercel (hosting). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

10. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free. We do not guarantee the accuracy of AI-extracted data from screenshots. You are responsible for verifying your sales records.

11. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Service, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorney's fees) arising out of or relating to your violation of these Terms or your use of the Service, including but not limited to any content you submit or your violation of any rights of a third party.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Vancouver, British Columbia for the resolution of any disputes.

14. Privacy Policy

We care about your data privacy and security. Please review our Privacy Policy. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the “Last Updated” date at the top of this page and, where appropriate, by notifying you via email. Your continued use of the Service after any modifications indicates your acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service.

16. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so through your account settings or by contacting us.

17. Contact Us

If you have questions about these Terms or need to resolve a complaint, please contact us at: